Terms&Conditions
Welcome to diagtoolonline. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.
1. General
diagtoolonline is an online diagnostics and repair solutions provider dedicated to helping mechanics, workshops.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Availability
We strive to display product descriptions, colors, and images as accurately as possible. However, slight variations may occur depending on your device screen settings.
All products are subject to availability.
We reserve the right to discontinue any product at any time without notice.
Prices are listed in EURO unless otherwise stated.
3. Orders & Payments
Once an order is placed, you will receive an order confirmation email.
diagtoolonline reserves the right to cancel or refuse any order for reasons including product availability, payment issues, or suspected fraudulent activity.
Full payment must be made at checkout using the payment methods available on our website.
4. Shipping & Delivery
We aim to process and dispatch orders promptly; delivery times may vary depending on destination and courier service.
Delivery timelines provided are estimates and may be affected by customs clearance, holidays, weather conditions, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information. diagtoolonline is not liable for delays or failed deliveries caused by incorrect details.
Refer to Shipping FAQs for detailed shipping times.
5. Returns & Exchanges
Returns or exchanges may be accepted within 3 days of delivery, provided items are unused, unworn, in original condition, and with tags attached.
Items marked Sale, Final Sale, Accessories, or Personal Care items are non-returnable unless defective.
Return shipping charges may apply unless the item received is damaged or incorrect.
diagtoolonline reserves the right to reject returns that do not meet our return policy conditions.
6. Refunds
Approved refunds will be processed to the original payment method within 7–14 business days.
Shipping fees are non-refundable unless the return is due to our error.
Processing times may vary depending on your bank or payment provider.
7. Intellectual Property
All website content—including logos, branding, product images, text, graphics, and designs—is the property of diagtoolonline and may not be copied, reproduced, or used without written permission.
8. Privacy
Customer information is handled securely and used only for order processing, customer support, and relevant communication in accordance with our Privacy Policy.
9. Limitation of Liability
diagtoolonline shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the MAROCCAN,
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
support@diagtoolonline.com